Return /Exchange

Return Policy
You will have 10 business days after you have received your order to notify us that a return or exchange needs to be done. There will be a 25% re-stocking fee (plus shipping charges), or a store credit will be issued.
If the item was SPECIAL ORDERED (special / specific items, or non-stock item), then the item is NON-RETURNABLE.
You may cancel an order if it has not been shipped. If the order has been shipped, and you would like to cancel the order, there will be a 25% re-stocking fee, and you are responsible for shipping .

Once we receive and authorize your RMA request via e_mail (
you can send the Item(s) back to :
Attn: CBW Online Dept.
15826 Hawthorne Blvd.
Lawndale ,CA 90260

- The return item(s) must be packaged securely to avoid any damages incurred during transport. CBW will not accept damaged goods for refund.
Kindly include a copy of your return request email inside the package to help us process your returns more efficiently.